Managed Desktop Service

Pro-active management by our fully qualified staff

Create an outsourced IT department with Synergy Computer Technology’s managed services. We’ll show you how to fulfil your IT needs – and meet your budget at the same time. Don’t waste your valuable resources on day-to-day IT maintenance tasks.

Choose from one of our cost-effective outsourcing offerings, which will allow you to focus on your business. We’ll match your existing IT investments and resources with the level of support you need for your infrastructure – covering your data storage, data security, data backup, performance, file servers and other devices.

Our program of pre-defined and fully documented preventative maintenance tasks utilises qualified staff and industry recommended processes. These preventative maintenance tasks are performed on:

  • Server and storage infrastructure
  • Desktop infrastructure
  • Network equipment
  • Backup and security systems

Each maintenance task is performed at a standard frequency or on a specific nominated basis appropriate for your environment.

These tasks include:

  • Patch maintenance (software updates)
  • Security vulnerability testing
  • Anti-virus and Anti-spam management
  • Active directory account review
  • Archiving and data file management
  • Routine backup verification and test restores
  • Threshold trending and management – CPU, RAM, Disk, network bandwidth
  • Application interoperability and alerts
  • Asset management tasks
  • Custom maintenance tasks developed to meet unique requirements
  • Log file review and corrective action

 

Manage & Maintain

For the effective management and maintenance of your I.T. infrastructure, we’re pleased to offer a wide range of services.

Desktop Management

Proactive management by qualified staff.

Application Services

Applications need to be integrated and aligned to ensure your business’s optimal performance.

Managed Storage and Backup Services

Avoid expensive storage infrastructure and switch to a high performance, highly available and fully featured solution for your storage needs.

 

Managed Devices

Peace of mind, experience, expertise, and cost savings: that’s what you’ll get with NineWire’s Managed Devices service.

Managed Servers

It’s not easy to manage your servers effectively and optimally – NineWire can help you with this task.

Backup as a Service

Simple, effective backups will keep you safe. Leverage an expert reliable service for all your needs as this is a critical part of your business.

We maintain solid business partnerships with the industry’s leading I.T. vendors and distributors so you benefit from our close relationships and large-scale buying power to receive great value on hardware and software purchases.

Our team will work closely with your business to ensure we fully understand and meet your business deliverables and future needs. Please contact us to discuss your Managed Desktop Service.